Privacy Policy for AskLove.org, a Project of the Hub for Direct Community Action
AskLove.org, a project of the Hub for Direct Community Action (“Company”) is dedicated to respecting the privacy of its visitors, customers, and users (“Members”) of AskLove.org (Site), as well as any other Company brands, features, products and services (“Services”). When Member visits and interacts with the Site and its Services Member may provide information about Member or Member’s opinions, and it is wise and prudent to be aware of the personal information that Member is sharing. Company understands this and Company has established this Privacy Policy (“Policy”) to explain how Company collects information from Member and how this information is used.
Who is Eligible to Use the Services
To use the Services, Members must be 13 years of age or older. If a Member is under age 18, Member may only use the Services with the supervision of a parent or legal guardian. By registering on the Site, Member represents and warrants that Member is not required to register as a sex offender with any local, state or federal government entity. No Member may participate where doing so would be prohibited by any applicable law or regulation.
Children and Safety
The Site and its Services are a general audience website for Members who are 13 years of age or older. The safety and privacy of children is extremely important to the Company and Company uses the safeguards described below to protect children.
Company’s registration process is designed to restrict children under age 13 from becoming Members of the Site and Service. If Company receives information suggesting that a Member of one of Company’s Site and Services is under age 13, Company requires the Member to provide evidence, the nature of which to be determined by the Company, confirming that the Member is at least 13 years old, and Company reserves the right to suspend the Member’s account while Company reviews the evidence and verifies the Member’s age. If the Member fails to provide such evidence within 48 hours, Company may terminate the User’s account and delete all personal information displaying on the Site and Services.
For more information about protecting Member’s privacy, please visit the Federal Trade Commission’s web site. In addition to the previously mentioned safeguards for the detection and removal of Members under the age of 18, parents may contact the Company directly by submitting an email to info@asklove.org so that Company can take steps to be in compliance with the Children’s Online Privacy Protection Act (COPPA).
Company does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Site and its Services. The Site and Services and its content are not directed at children under the age of 13. In the event that Company learns that Company has collected personal information from a child under age 13 without parental consent, Company will delete that information as quickly as possible. If Member believes that Company might have any information from or about a child under 13, please contact us by email at info@asklove.org.
Parents: If your child is under the age of 13 and has joined the Site and Services using a false age, please notify Company at info@asklove.org, and Company will terminate your child’s account and delete all personal information displaying on the Services. If you would like to know more about our site, stored information about your child, or how to terminate your child’s account, please send your request by email to info@asklove.org. Company will happily respond to all communications from parents with privacy questions or concerns.
Information Company Collects and How Company Uses That Information
Registration Information
When Member registers to become a Member, Member will be asked to provide Company with some personal information, which may include, without limitation, Member’s first and last name, gender, email address, a home or other physical address, (or country and city), profile picture, date of birth and other contact information (“Personal Information”). Member will also be required to select a password for accessing Member’s account. To complete the registration process, Company sends Member a validation message. Once Member receives the validation message, Member must follow the instructions so that Company can authenticate Member’s identity and registration.

The Company’s Use of Your Information
The Company uses certain of Member’s personal information to enable Member to interact, or to enhance Member’s experience, with the Services and their features. The Company allows Members to provide information to a personal profile that is accessible to other Members. Company publicly displays some of Member’s personal information, such as Member’s picture and name, in Member’s User Profile. To make searching and finding other Members on the Services easier, Company may allow Members to search for other Members using a first and last name or an email address.
All registered Members will be able to view any personal information that Member discloses in Member’s public profile, including, without limitation, Member’s photos and videos, which may include personal information (including responses to survey questions). For Member’s privacy and safety, Company strongly cautions Member to be careful with the posting of direct contact information in Member’s profile, such as Member’s email addresses, URLs, instant messenger IDs, phone numbers, full names, or mailing addresses. Company also strongly cautions Member NOT to share sensitive information (such as full names, social security numbers, credit card numbers, and driver’s license numbers) with other Members, or place such information in Member’s profile. Be aware that when Member publishes content or information on the Site and its Services, Member is allowing everyone, including non-Members and people off the Site and Services, to access that information and to associate it with Member.
Company uses Member’s profile information for the purposes of providing Company’s services to Member, such as to analyze demographics, to better personalize Company’s various offerings for Member and other Members, and to enable other Members to find Member’s profile. Company also uses Member’s email address to communicate with Member about the Site and Services and its features.
Information That Member Shares When Member Uses Company’s Site and Services
When Member uses Company’s Site and its Services, Company stores certain information that Member may actively or passively share or disclose, including Member’s User ID, name, location, email address, photos, videos, questions, stories, responses, comments and login information. When Member visits particular pages within the Site and its Services, Member may be allowed to customize features on those pages and Company may keep track of Member’s customized preferences. Company also uses various technologies to remember Member and create a more personalized experience for Member on the Site and Services, as detailed in the Clickstream Data, Cookies and Other Technology section below. Company also tracks Member’s use of the Site and Services, including the pages that member visits once Member is logged in, how much time is spent on each page, features that Member clicks on and other behavior. Company uses this information to improve Company’s Site and Services and may also share this information with third parties for the purposes of enhancing Member’s user experience.
Device Information, Cookies and Other Technology
Company receives different types of data from or about the computers, phones or other devices where Member installs or accesses Company’s Site and Services. Company may associate the information collected from Member’s different devices, which helps Company provide consistent Services across Member’s devices. Here are some examples of the device information the Company may collect:
• Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers. • Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals. • Connection information such as the name of Member’s mobile operator or ISP, browser type, language and timezone, mobile phone number and IP address.
A cookie is a small piece of data that is sent by Company’s Site and Services to Member’s Internet browser and stored on Member’s computer’s hard drive, and that delivers information about Member and Member’s activity on the Site and its Services. Pixel tags are tiny graphic files that can function in various ways (such as allowing Company to track how Member views an email that Company sends Member) and are commonly used in conjunction with cookies. Local storage is similar to a cookie but is instead located on Member’s browser and can store more information.
Like many other services, Company uses the information Company receives and technologies such as cookies, pixel tags and local storage to allow enhanced features, enable customizable content, and provide Member with the best possible user experience. Company may also share Member’s information and information collected from cookies, pixel tags and local storage with Company’s partners for the purposes of enhancing Member’s user experience, but not for marketing purposes.
Member can configure Member’s Internet browser, to accept all cookies, reject all cookies or notify Member before accepting a cookie. Many Internet browsers also allow Member to disable local storage or delete information contained in local storage. Each Internet browser is different, so check the “Help” menu of Member’s browser to learn how to change Member’s cookie preferences. If Member chooses not to accept cookies and/or to disable or delete local storage, be aware that Member may not be able to access and enjoy all the features of the Site and its Services.
Company may produce reports for advertisers that aggregate, in an anonymous manner, information about Member and other Site Members’ activity on the Site and its Services. For example, Company may report to advertisers the number of Members who clicked on a Tag, or the number of Members that visited different portions of the Site and Services. This information will not include Member’s personal information, or specify Member’s individual online usage patterns.
Information That Company Receives From Others
Certain websites that are not affiliated with the Company might place a code or other identifying user information in Member’s browser address when Member visits their websites. If Member visits the Site and Services after Member has visited one of those websites Company may store this identifying information from Member’s browser address.
How Company Responds to Do Not Track Signals
At this time, Company does not respond to Do Not Track Signals and similar mechanisms. Any such signal sent to Company’s Site and Services automatically by a web browser will not be recognized and no action will be taken. Member may exercise certain choices regarding online tracking at their discretion. Third party advertisers from other websites may be collecting information about Member behavior across different websites. The Company has no control over such third parties and their collection or use of such information.
Third Party Websites and Ad Servers
When using the Site and its Service, Member may encounter links to websites that are not owned, controlled or affiliated with the Company and/or ads delivered by third party ad servers. Please be aware that any third party websites and ad server ads that are found on the Site may use cookies, pixel tags, local storage and similar technologies. Company is not responsible for, or has any control over, the privacy policies of those third party websites and ad servers, and Company encourages Member to read the privacy policies of each and every website visited when linking directly from the Site.
Sharing With Third Party Partners and Customers
The Company works with third party companies who help Company provide and improve Company’s Services or who use advertising or related products, which makes it possible to operate the Company’s Site and Services and provide free services to people around the world.
Here are the types of third parties we can share information with about you: Advertising, Measurement and Analytics Services, Researchers (In Aggregate and Non-Personally Identifiable Information Only).
The Company wants any advertising to be as relevant and interesting as the other information Member finds on Company’s Site and through its Services. Any ads on Company’s Site and in its Services relate to sponsorships or specific issues discussed on the Site and its Services – for example as related to the use of Tags. Company does not share information that personally identifies Member (personally identifiable information is information like name or email address that can by itself be used to contact Member or identifies who Member is) with advertising, measurement or analytics partners.
Vendors, Service Providers and Other Partners.
Company transfers information to vendors, service providers, and other partners who globally support Company’s business, such as providing technical infrastructure services, analyzing how Company’s Site and Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting academic research, tracking results and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this Privacy Policy and the agreements Company enters into with them.
When using the Site and Services, Member may encounter links to websites that are not owned, controlled or affiliated with the Company and/or ads delivered by third party ad servers. Please be aware that any third party websites and ad server ads that are found on the Site and Services may use cookies, pixel tags, local storage and similar technologies. Company is not responsible for, nor does it have any control over, the privacy policies of those third party websites and ad servers, and Company encourages Member to read the privacy policies of each and every website visited when linking directly from the Site and Services. Company will not share Member’s Personal Information with any third parties except as Company discloses to Member under this Privacy Policy or as necessary to provide Member with the products and services offered by Company.
Sharing Your Content
Company allows Members to upload and share content to the Site and via its Services. Member stipulates that Member owns the content that Member posts on the Site and through its Services. For all content including that for which Member has intellectual property rights, including but not limited to photos, videos and written compositions, Member specifically gives Company the following permission: Member grants Company an unconditional, non-exclusive, transferable, sublicensable, royalty-free, worldwide and perpetual license to use any content that Member posts on or in connection with the Site and its Services. For example, Company may make commercial use of content in a product or offering and/or otherwise display Member’s User name and/or content on or in connection with endorsements of and/or advertisements promoting the Site and Services. This content license remains in perpetuity.
Surveys and Contests
At various times Company may offer Member the opportunity to participate in surveys and contests. Surveys may ask for Member’s contact, demographic or unique identifying information to increase the value of the results. Contests may require a review of Member’s contact information or other demographic or personal information to determine eligibility. The Company may use information collected from surveys and contests for the entertainment of Members, and to determine, identify and contact winners of various contests. In addition, Member’s demographic and/or personal information and responses to survey and contest questions may be used by the Company to provide offers or services specifically tailored to Member, as well as for research purposes.
Protection of the Company and Others
The Company may disclose Member’s personal information, clickstream data, cookies and information from other technologies if the Company is required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. The Company may also disclose information about Member to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: (i) enforce Company’s Terms of Service; (ii) respond to claims that any posting or other content violates the rights of third-parties; (iii) respond to Member’s requests for customer service; or (iv) protect and defend the rights, property, or personal safety of the Company, its Members or the general public. (vi) to comply with legal process served on Company pursuant to a statutory demand, subpoena, warrant or court order (vii) to protect against fraudulent, abusive or unlawful use of the Site and Services, (viii) to enforce any contractual agreement between Member and Company.
Security and Data Retention
All personal information collected by the Company in connection with Member’s use of the Services and described in this Privacy Policy, including without limitation Member’s name, location, email address, photos and videos, friend connections, messages, comments, login information, IP address and other data, will be stored by the Company indefinitely. The Company uses industry standard security measures to prevent the loss, misuse and alteration of the information under Company’s control. Although Company makes good faith efforts to store the information collected by the Company in a secure operating environment that is not available to the public, Company cannot guarantee complete security. Due to the open nature of the Internet, Company makes no assurances about Company’s ability to prevent any such loss, misuse, to Member or to any third party arising out of any such loss, misuse, or alteration. Also, while Company makes every reasonably acceptable effort to ensure the integrity and security of Company’s network and systems, Company cannot guarantee its absolute security or confidentiality or that Company’s security measures will prevent third-party “hackers” from illegally obtaining this information. Lastly, Company cannot and does not ensure the adequacy or performance of any security measures that may be undertaken by Site advertisers or other third parties that may have access to your personal information on or through the Site and Services.
Updating or Removing Your Member Information or Opting Out
As a User, you may at any time choose to correct or update the information you have submitted to us. To change or update your information:
Log in to Member’s account on the Site and/or Services.
Click the “User Settings” or “User Profile” link.
Follow the instructions to change or edit any of the information there. As a User, Member also may at any time cancel Member’s account by sending an email to info@asklove.org. Account cancellation may take up to 5 business days. Member will receive no further communication directly from Company and Company will not share Member’s personal information with third parties. However, any content that Member may have posted on the Site and Services will remain in perpetuity. Member may still receive user generated email messages from Member’s friends inviting Member to join the Site and Services. Company may maintain backup copies of Member’s information and content indefinitely.
Member can select any available User ID Member wishes, except that Member’s User ID cannot be an impersonation, the same or confusingly similar to a famous trademark, or be a term that is offensive in any way. Company reserves the right to reject or remove any User ID that does not meet applicable standards.
Member is responsible for all activities or actions on the Site and Services that occur under Member’s User ID and password. Company urges Member to keep Member’s User ID and password in a safe place.
How Company Communicates With Member
The company communicates via email, surveys, contests and postings on the Site and Services with Members. If Member cancels Member’s account, thereafter the processing period Member will receive no further communications directly from Company. However, Member may still receive user generated email messages from Member’s friends inviting Member to join the Site and Services or information from third parties with whom Member’s information was shared prior to such cancellation in compliance with this privacy policy.
No Spam Policy
The Company is opposed to spam. The Company’s No Spam Policy and Terms of Service prohibit all Users from engaging in any activity on Company’s Site and Services involving spam. Violations of these prohibitions may result in immediate termination of service and legal action against the Member. The Company’s Terms of Service expressly prohibit Members from uploading, posting, emailing, transmitting or otherwise making available junk mail, commercial ads, or other form of commercial solicitation on the Site and its Services or through the Company’s services. A violation of Company’s spam policies and/or any unauthorized use of the Company’s computer systems could result in the violation of certain federal and state laws.
Change of Ownership
If the Company is restructured, merged, consolidated with, acquired by or transferred to a third party entity, Company reserves the right to transfer Member’s information to the new owner or a related company. If that ever happens, Company will notify Member and Member may choose to modify any of Member’s registration information at that time. However, Company may not be able to control how Member’s Personal Information is treated, transferred, or used in the event of the Company’s bankruptcy, insolvency, receivership, or comparable event.
Changes to This Privacy Policy
The Company reserves the right to update, add to, change, amend or modify this Privacy Policy, the Terms of Use and Company’s other policies and agreements at any time and in any manner. If Company makes any changes to this Privacy Policy or Company’s other policies and agreements, Company will post a notice about these changes on the Site and its Services, and Member’s continued use of the Site and its Services thereafter will signify Member’s agreement to such changes. If Company materially changes how Company uses Member’s personal information, Company will let Member know before Company does so and Member may choose how Member wants to proceed at that time.
California Rights {#california_rights}
California Privacy Rights. California Civil Code Section 1798.83 permits Company’s Members who are California residents to request certain information regarding Company’s disclosure of Personal Information to third parties. To make such a request, please contact Company by email at info@asklove.org. Please be advised that Company is only required to respond to one request per Member each year.
Company’s California Do Not Track Notice. Company does not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide Members the ability to exercise choice regarding the collection of Personal Information about that individual Member’s online activities over time and across third-party web sites or online services. Company may allow third parties, such as companies that provide Company with analytics tools, to collect Personal Information about an individual Member’s online activities over time and across different websites when a Member uses the Site and its Services.
Deletion of Content from California Residents. If Member is a California resident under the age of 18 and a registered user of the Site and its Services, California Business and Professions Code Section 22581 permits Member to remove content or information Member has publicly posted. If Member wishes to remove such content or information and Member specifies which content or information Member wishes to be removed, Company will do so in accordance with applicable law. Please be aware that after removal, Member will not be able to restore removed content or information. In addition, such removal does not ensure complete or comprehensive removal of the content or information Member has posted and that there may be circumstances in which the law does not require Company to enable removal of the content or information.
Contacting Company
If Member has any questions about Company’s Privacy Policy or how to access Member’s personal information, Member can contact Company by sending Member’s request by email to info@asklove.org.
MEMBER’S USE OF THE SITE AND SERVICES SIGNIFIES MEMBER’S AGREEMENT TO THE PRIVACY POLICY.